Shipping policy
Shipping Policy – Effective Date: 1st December 2024
At Stimulusbyrazzi, we are committed to ensuring your order is delivered to you quickly, safely, and in perfect condition. Please review our shipping policy below to understand how we handle your order.
1. Processing Time
- Orders are processed Monday to Friday, excluding holidays.
- Please allow 1-3 business days for order processing before your items are shipped.
2. Shipping Methods
We offer several shipping methods for your convenience:
- Standard Shipping: Typically delivered in 5–7 business days.
- Expedited Shipping: Delivered in 2–3 business days.
Shipping times may vary depending on the destination and carrier.
3. Shipping Destinations
We currently offer shipping across India.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking number.
5. Damaged or Lost Items
In the rare event that your order arrives damaged:
- Please contact us immediately via email at stimulusbyrazzi@gmail.com or call us using the contact number provided on the website.
- We will require photos of the damage to process your claim.
6. Returns and Exchanges
For details on returns or exchanges, please refer to our Return Policy guidelines available on our website.
7. Customer Service
If you have any questions or need assistance with your order, please contact us:
- Email: stimulusbyrazzi@gmail.com
- Phone: +91 8904302474
We appreciate your patience and thank you for choosing Stimulusbyrazzi. We will strive to ensure your items arrive in a timely manner.